Store Policy

custom made items

We believe the winning aspect of our business is that we do everything with extra love and passion just for you. we trust that you will receive a personalized item that you will love and will surely make your loved ones really happy! Please don't forget to place your order with enough time in advanced so you have everything ready for the special day!
​We require a 7 day notice for our custom kits to be designed and shipped. Subject to change depending on order volume. 

Since our items are personalized, please ensure you provide all the information needed at check out which includes: Name and age of the person that the kit is for. 

In case you have special requests (like no age just ?? signs) please make sure to let us know this at the check out as well

If you would like to change quantities, please contact paluabox@gmail.com and we will adjust quantities and pricing according to your needs.

If you have a great idea in mind that you do not see on our store, please contact us at paluabox@gmail.com and we will work closely with you to make all your ideas and dreamed decorations come to life!... Please note that extra time and costs will apply.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments